Project Management
- Project Management SW / infrastructure ( even alongside a corporate project leader )
- Management estimates and project budget
- Identification and control of the risks ( risk management )
- Plans for recovery and contingency plans at risk
Technical Due Diligence
- Analysis of existing ICT
- Technology used
- Stability / Capacity growth
- Organization
- Review contracts HW / SW / Services
- Investment / planned initiatives
- Customer satisfaction relating to the services provided by ICT
- Define levels of integration / consolidation
- Determination or investment plans
- Determination organization team work
- Risk analysis of the project ( by ICT)
Budgeting, Business Planning
- Analysis of the ICT needs
- Planning ICT development
- Assessment of ICT investment (TCO , ROI)
Service Management
- Analysis of the level of IT service (internal / external )
- Analysis of the logics and tools to manage the level of service
- Setting the Service Level Agreements with partner
- Design and implementation of dashboards service - KPI
- Managing partner
Advisory service
- Definition of the infrastructure strategy
- Support the selection of SW platforms ( ERP, CRM, .. )
- Support the selection of infrastructure architectures ( Connectivity , cloud computing, .. )
- Support to the definition of operational strategies (contracts, quality assurance, supplier management, ... )